CEQ is an equal employment opportunity employer. Indigenous Australians are encouraged to apply.
- Regional Manager
- Purchasing Administration Officer
- Finance Officer - Accounts Payable
- Learning and Development Advisor
- Store Management Couple - Pormpuraaw
- Maintenance Admin Support Officer
- Assistant Accountant
- Store Management Couple - Applications Welcome
- Shop Assistants - Applications Welcome
- Store Supervisors - Applications Welcome
Regional Manager –
Community Enterprise Queensland
Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?
Community Enterprise Queensland (CEQ) seeks Expressions of Interest for the role of Regional Manager.
As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.
Summary
The Regional Manager is responsible for the efficient and profitable operation of all the designated stores within their location. With excellent knowledge on retail operations, the Regional Manager will oversee all the financial operations of CEQ stores, including fuel outlets, sales figures, end of day registers, safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures. The role will report to the Group Retail Manager.
Qualifications & Experience
- 3 years’ experience in a retail environment at a Store Manager or senior supervisory level, in remote and isolated locations preferred
- Strong experience with other administration or maintenance related roles desirable
- Certificate III or IV in Retail Management
- Certificate IV in Training and Assessment desirable but not essential.
Software & Systems Experience
- Pronto or other similar Purchasing software systems
- Grocery Manager or other similar inventory systems
- Time and attendance / Rostering systems
- Intermediate to advanced level of competency using the Microsoft Office Suite of tools, including Outlook, Word, Excel, PowerPoint and Teams.
Team
- This position is responsible for the leadership and supervision of Store Managers at the designated CEQ stores
- Work as part of the wider Operations team and provide support to peers as required and appropriate
- Build and foster collegial relationships to ensure the productivity and success of the operations team.
Digital
- Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations and/or CEO.
Key Duties and Responsibilities
- Oversee the financial operations of CEQ stores, including fuel outlets and including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures
- Complete stocktakes as directed by the Group Retail Manager within time frames and in accordance with CEQ Policy and Procedure and analyse results
- Ability to lead and manage employees in CEQ stores by providing on-job training and mentoring store managers in store presentation and merchandising principles, performance management, WH&S, and CEQ policies and procedures
- Manage wages within budget guidelines
- Quarterly performance reviews on respective employees and stores are undertaken.
- Develop and implement employee rosters and assist Store Managers to maximise employing resources
- Coach store employee in customer service standards and practices
- Monitor store merchandising and store specials effectiveness in conjunction with Stores and Merchandising Department
- Manage the CEQ stores and equipment in accordance with the Australian New Zealand Food Safety Standards Code
- Monitor store presentation
- Manage schedule for store visits
- On completion of store visits, prepare detailed store report for the Group Retail Manager.
- Meet with Cairns office employee to discuss store results and provide explanation of same
- Conduct quarterly written assessment of each store’s operations
- Scheduled training program is delivered in timeframes
- Monitor WH&S to ensure employee safety and a safe workplace
- Travel to remote communities, likely involving small air and commercial ferries.
- Other reasonable duties as requested by the General Manager Operations, Retail Manager or CEO.
Essential Requirements
- Regular travel and/or residing at communities
- A collaborative and inclusive approach to working within a cross-cultural environment, where respect for and a desire to gain an understanding of traditional Torres Strait Islander and Aboriginal culture and customs is an absolute necessity
- Operating hands on in a retail environment
- Mentoring or coaching employees to enhance skills
- Demonstrated ability to work in a resource limited environment
- Current Criminal History check (no more than 3 months old).
Annual Performance Partnership
CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- 5 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
- Accommodation, Electricity and Utility bills covered.
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
- Mobile phone
Applications Welcome
To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.
Check out our Current Seek Listings here
First Nations people are encouraged to apply.
Purchasing Administration Officer –
Community Enterprise Queensland
Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?
Community Enterprise Queensland (CEQ) seeks Expressions of Interest for the role of Purchasing Administration Officer.
As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.
Summary
The Purchasing Administration Officer is responsible for administering the auto-replenishment purchasing and payment processes for stock. This position involves close collaboration with store managers to monitor inventory levels, ensure accurate stock quantities, and implement corrective actions for any supply issues. Using the Ordering System, you will streamline operations, inventory control, and contribute to the efficiency of our supply chain.
Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Purchasing Administration Officer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.
Qualifications & Experience
- Previous experience working in a similar role within the Retail environment or Hospitality environment is desirable but not essential.
- Previous experience working in a large and complex business is desirable, but not essential.
Software & Systems Experience
- Intermediate level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Worldsmart Retail Software, SmartRetail experience is desirable but not essential
- Sym-Pac Retail Software, experience is desirable but not essential.
Team
- Work as part of the Merchandise & Supply, within the Purchasing Administration team, and provide support to the Purchasing Administration Manager as reasonably required
- Ability to work in a cross-cultural team environment and provide peer support to other team members
- Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity, and the success of CEQ
- Ability to work constructively in a team environment.
Digital
- Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Merchandise & Supply and/or CEO.
Key Duties and Responsibilities
- Weekly orders finalised in accordance with ordering calendar
- Promotions and specials are managed in accordance with event calendar
- Deliveries and invoices are reconciled within CEQ policy timeframes
- Plan, process, and monitor weekly orders for all stores
- Monitor and manage ordering stock levels
- Stock levels managed to meet demand
- Provide customer service to the stores and ensure speedy resolution to either internal or external customer requests
- Consult with internal and external stakeholders regarding stock and supply chain
- Stock credit management
- Data integrity complies with CEQ policy and practice
- Internal and external stakeholder relationships are maintained
- Other reasonable duties as requested by Senior Leadership in Merchandise and Supply or the CEO.
Essential Requirements
- Maintain data integrity in CEQ operating systems
- Monitor WH&S to ensure staff safety and a safe workplace
- Work in a team environment
- Current Criminal History check – no more than 3 months old.
Annual Performance Partnership
CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- 4 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.
Check out our Current Seek Listings here
First Nations people are encouraged to apply.
Finance Officer – Accounts Payable-
Community Enterprise Queensland
Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?
Community Enterprise Queensland (CEQ) seeks Expressions of Interest for the role of Finance Officer – Accounts Payable.
As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.
Summary
The Accounts Payable Officer is responsible for the end-to-end payment function of supplier invoices and the daily, weekly and month end processing and reporting.
Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Accounts Payable Officer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.
Qualifications & Experience
- Hold or working towards a Certificate III in Accounts Administration is desirable, but not essential.
- Previous experience in a similar role with similar responsibilities in a multi-site commercial or government environment.
- Demonstrated ability to manage a large supplier ledger and working in a large and complex business desirable, but not essential.
Software & Systems Experience
- Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams).
- Experience using whole of enterprise systems – specifically Pronto Xi or similar ERP systems.
- Ability to use productivity applications and web-based banking software.
Team
- Work as part of Corporate Services within the Finance team and provide support to the Financial Accountant as reasonably required.
- Ability to work in a cross-cultural team environment and provide peer support to other team members.
- Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.
Digital
- Developing competency in the ethical use of AI technologies where appropriate and approved by General Manager- Corporate Services.
Key Duties and responsibilities include but are not limited to
- Establish new suppliers on the CEQ finance system.
- Accurate and timely processing of supplier invoices.
- Payment of invoices within supplier terms.
- Management of weekly and monthly pay runs.
- Reconciliation of supplier accounts.
- Ensure supplier accounts are not placed on ‘stop credit’.
- Prepare end of month reports.
- Work in a team environment sharing the accounts’ payable function.
- Monitor WH&S to ensure employee safety and a safe workplace.
- Review and update the procedure manual.
- Work on special projects as required.
- Maintain supplier relations through high level support.
- Other reasonable duties as requested by Senior Leadership in Corporate Services or the CEO.
Essential Requirements
- A willingness to work in a cross-cultural environment where respect for and a desire to gain an understanding of traditional Torres Strait Islander culture and customs is an absolute necessity.
- Computer literate, knowledge of Microsoft Office applications and familiar with the operations of computerised based accounts payable systems
- Excellent customer service skills and telephone etiquette.
- Current Criminal History check – no more than 3 months old.
Annual Performance Partnership
CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- 4 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.
First Nations people are encouraged to apply.
Learning and Development Advisor-
Community Enterprise Queensland
Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?
Community Enterprise Queensland (CEQ) seeks Expressions of Interest for the role of Learning and Development Advisor.
As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.
Summary
The Learning & Development Advisor is responsible for identifying, developing, delivering, and evaluating training associated with the proficient running of learning programs across the business. Bringing strong attention to detail and written and verbal skills, with energy for collaboration and continuous improvement, the Learning & Development Advisor plays an integral role within the People & Workplace Culture team, building the capacity of CEQ team members and our future leaders.
Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Learning & Development Advisor will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.
Qualifications & Experience
- Hold or working towards a Certificate IV in Training and Assessment
- Hold or working towards a Diploma of Human Resources Management, or Certificate IV in Retail Management, or other qualification as approved at the discretion of the General Manager Corporate Services
- Hold or working towards SITSSS00069 Food Safety Supervision Skill desirable
- Previous experience working in a similar role within the Retail environment or Hospitality environment is desirable but not essential
- Previous experience working in a large and complex business desirable, but not essential.
- Blue Card – Working with Children (P) is desirable
Software & Systems Experience
- Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Basic level of competency using Humanforce, or other similar time-sheeting system/s preferred but not essential
- Intermediate level of competency using internal company Social Media platforms such as Yammer or Viva desirable.
Team
- Work as part of the Corporate Services team, within the People & Workplace Culture department, and provide support to the People & Workplace Culture Manager as reasonably required
- Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.
- Ability to work in a cross-cultural team environment and provide peer support to other team members
Digital
- Developing competency in the ethical use of AI technologies where appropriate and approved by the People & Workplace Culture Manager and General Manager Corporate Services.
Key Duties and responsibilities include but are not limited to
- Developing, reviewing and delivering training that aligns with CEQ’s current strategic goals
- Working with the People & Culture Manager on contemporary strategies to meet learning and development outcomes for all team members
- Ensures all training and assessment tools are in accordance with industry and qualification standards
- Regularly review and ensure all relevant manuals are updated to ensure currency with systems and legislation changes
- Use of techniques which respectfully and inclusively consider the needs of all individuals, considering cross-cultural differences and varying levels of language and literacy skills
- Maintain all learning and development records across various departments, in accordance with regulations and business requirements
- Work collaboratively with other departments on new training needs as they arise, developing new training through a range of modes including PowerPoint and on Teams
- Follow all Work Health and Safety policies and report WHS incidents that arise
- Other reasonable duties as requested by Senior Leadership in Corporate Services or the CEO.
Essential Requirements
- Strong written, verbal and non-verbal communication skills
- Professionalism and the ability to engage with internal and external stakeholders at all levels
- Coaching / mentoring skills
- Reliability and punctuality
- Planning and organisation skills
- Ability to work independently
- A willingness to travel and work remotely.
- Work respectfully and constructively in a cross-cultural team environment.
- Current Criminal History check – no more than 3 months old.
Annual Performance Partnership
CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- 4 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.
First Nations people are encouraged to apply.
Store Management Couple –
Pormpuraaw
Community Enterprise Queensland
Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?
Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple for our Pormpuraaw store.
As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.
About the role
The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.
Essential Duties and Responsibilities
- Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
- Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
- Ensure high level of customer service is maintained.
- Manage wages within budget.
- Develop and implement employee rosters.
- Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
- Manage equipment.
- Monitor store presentation in conjunction with the Regional Manager.
- Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
- Assist with quarterly written assessment of the business units.
- Monitor WH&S to ensure employee safety and a safe workplace.
- Other duties as directed by the Regional Manager.
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
- Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
- Problem Solving – Identifies and resolves problems in a timely manner
- Customer Service – Responds promptly to customer needs; Meets commitments.
- Interpersonal Skills – Maintains confidentiality.
- High level written and oral communication skills.
- Teamwork – Contributes to building a positive team spirit.
- Cost Consciousness – Conserves organisational resources.
- Ethics – Treats people with respect; Keeps commitments.
- Organisational Support – Completes administrative tasks correctly and on time.
- Planning/Organizing- Prioritises and plans work activities.
- Dependability – Keeps commitments.
Essential Requirements
- Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
- Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
- Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
- Excellent customer service.
- Ability to assist with stock takes.
- Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
- Ability to monitor WH&S to ensure employee safety and a safe workplace.
- Ability to work in a cross-culture team environment.
- Current Police check (no more than 3 months old)
Desirable
- Certificate III or IV in Retail
- Food Safety Certificate
- Workplace Health and Safety Certificate
Work Environment
The position is based across Remote FNQ Communities including the Torres Strait Islands.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- 5 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
- Accommodation, Electricity and Utility bills covered.
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
- Laptop & Mobile phone
Applications Welcome
To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter. Applications close 12 December 2024, however we reserve the right to close the position earlier than stated.
First Nations people are encouraged to apply.
If you are interested in joining our team, we welcome all applications
Check out our Current Seek Listings here
Maintenance Admin Support Officer –
Community Enterprise Queensland
Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?
Community Enterprise Queensland (CEQ) seeks Expressions of Interest for the role of Maintenance Admin Support Officer.
As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.
Summary
The Maintenance Admin Support Officer is responsible for assisting with the administration for the repairs and maintenance of assets, equipment, accommodations, stores, and facilities which are owned, leased, or operated by CEQ.
Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Maintenance Admin Support Officer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.
Qualifications & Experience
- Hold or working towards Certificate III in Business Administration, a trade qualification or other relevant qualification preferred but not essential
- Previous experience working in an administration and maintenance related roles
- Experience in creating/maintain online document databases.
Software & Systems Experience
- Pronto (or other Purchase Order creating software)
- Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook).
Team
- Work as part of the Operations, within the Maintenance team, and provide support to the Maintenance Manager as reasonably required
- Ability to work in a cross-cultural team environment and provide peer support to other team members
- Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.
Digital
•Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations and/or CEO.
Key Duties and responsibilities include but are not limited to
- Support management in the administration of maintenance works on assets, facilities, and equipment to ensure they are maintained in a sustainable and safe condition
- Action maintenance issue notifications, including maintaining and updating the maintenance portal records
- Assist with after-hours and weekend maintenance calls as required
- Establish and maintain effective working relationships with internal and external stakeholders
- Prioritise required works and maintain records of contractor works, store visits,and additional works required
- Work with vendors to assess condition of CEQ assets, premises, and equipment on site
- Maintain accessible registers and records, including: contractor licenses & insurances; fire safety inspections; electrical test and tag records; assets
- Obtain supplier quotations and prepare purchase orders as required
- Liaise with internal clients and external contractors regarding repairs and maintenance of assets & equipment
- Monitor WH&S to ensure employee and contractor safety and a safe workplace
- Other reasonable duties as requested by Senior Leadership in Operations or the CEO.
Essential Requirements
- Demonstrated ability to communicate and work in a cross-cultural environment and to uphold culturally appropriate practices
- Excellent customer service skills and telephone etiquette.
- Ability to work well within a team environment and autonomously.
- Occasional travel to remote communities, likely involving small air and commercial ferries
- Basic knowledge of Geography of the Northern Queensland and Torres Strait regions
- High level written and oral communication skills
- Basic maintenance experience and understanding of electrical, mechanical, plumbing and HVAC principals preferred, or an interest in learning these skills
- High level ability to plan, prioritise and organise work activities
- Current Criminal History check – no more than 3 months old
Annual Performance Partnership
CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- 4 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.
Check out our Current Seek Listings here
First Nations people are encouraged to apply.
Assistant Accountant
Community Enterprise Queensland
Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?
Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal role of Assistant Accountant.
As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.
About the role
The Assistant Accountant is responsible for assisting in all areas of the Finance Department including accounts receivable, accounts payable, payroll and financial accounting.
With exceptional attention to detail and analytical and problem-solving skills, the Assistant Accountant will work under the guidance of the Financial Accountant, ensuring accurate and timely data entry the Assistant Accountant will be provided with coaching and workplace training to gain an understanding of all the functions of a Finance Department.
Working in alignment with the CEQ vision and values, the Assistant Accountant plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice in the communities in which we serve.
Qualifications & Experience
- Degree qualified, or working towards a Bachelor of Business, Commerce or Accounting degree or other relevant qualification at the discretion of the General Manager – Corporate Services
- Previous experience working in a bookkeeper or similar role advantageous
- Previous experience working in a some or all areas of a Finance Department.
Software & Systems Experience
- Basic to intermediate level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Basic level of competency using Pronto, Human Force, ERP systems of integrated accounting applications preferred but not essential.
Team
- Work as part of the wider Finance team and provide support to peers are required and appropriate
- Build and foster collegial relationships to ensure the productivity and success of the Finance team.
Digital
- Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Corporate Services and/or CEO.
Key Duties and responsibilities include but are not limited to
Payroll – Assisting with
- Creating and maintaining accurate employee records,
- The preparation, processing and payment of the company’s 400+ personnel on a fortnightly basis if required.
- The provision of monthly payroll reports
- Answering payroll enquiries and providing timely resolutions
Accounts Receivable – Assisting with
- Creating and maintaining customer records
- Answering accounts receivable enquiries and providing timely resolutions
- Creating and distributing invoices to customers
- Recording customer payments
- Customer account reconciliations
Accounts Payable – Assisting with
- Creating and maintaining supplier records
- Answering accounts payable enquiries and providing timely resolutions
- Entering, checking and verifying invoices
- Preparing and processing payment runs
Accounting – Assist with
- General ledger reconciliations and reallocations
- Financial report preparation for the various departments
- The monitoring and analysis of financial data
Essential Requirements
- Interpersonal skills and maintenance of confidentiality
- Eagerness to learn the entire finance function in a large busy community based not for profit organisation
- Take direction from team members in the various finance areas
Annual Performance Partnership
CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- 4 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.
First Nations people are encouraged to apply.
Store Management Couple –
Applications Welcome
Community Enterprise Queensland
Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?
Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple.
As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.
It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.
About the role
The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.
Essential Duties and Responsibilities
- Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
- Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
- Ensure high level of customer service is maintained.
- Manage wages within budget.
- Develop and implement employee rosters.
- Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
- Manage equipment.
- Monitor store presentation in conjunction with the Regional Manager.
- Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
- Assist with quarterly written assessment of the business units.
- Monitor WH&S to ensure employee safety and a safe workplace.
- Other duties as directed by the Regional Manager.
Competency
- To perform the job successfully, an individual should demonstrate the following competencies:
- Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
- Problem Solving – Identifies and resolves problems in a timely manner
- Customer Service – Responds promptly to customer needs; Meets commitments.
- Interpersonal Skills – Maintains confidentiality.
- High level written and oral communication skills.
- Teamwork – Contributes to building a positive team spirit.
- Cost Consciousness – Conserves organisational resources.
- Ethics – Treats people with respect; Keeps commitments.
- Organisational Support – Completes administrative tasks correctly and on time.
- Planning/Organizing- Prioritises and plans work activities.
- Dependability – Keeps commitments.
Essential Requirements
- Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
- Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
- Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
- Excellent customer service.
- Ability to assist with stock takes.
- Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
- Ability to monitor WH&S to ensure employee safety and a safe workplace.
- Ability to work in a cross-culture team environment.
- Current Police check (no more than 3 months old)
Desirable
- Certificate III or IV in Retail
- Food Safety Certificate
- Workplace Health and Safety Certificate
Work Environment
The position is based across Remote FNQ Communities including the Torres Strait Islands.
Our Culture
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- 5 weeks annual leave & 17.5% leave loading
- Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
- Accommodation, Electricity and Utility bills covered.
- Employee assistance program (counselling & support services) available
- Opportunity for career growth
- Workplace health and wellbeing initiatives
- Laptop & Mobile phone
Applications Welcome
To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.
First Nations people are encouraged to apply.
If you are interested in joining our team, we welcome all applications
Check out our Current Seek Listings here
Shop Assistants –
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 30 outlets throughout North Queensland and are currently seeking an enthusiastic causal Store Supervisor who is looking for a retail experience in a remote community where they will learn another culture. The position is based at Napranum.
About the role
The Shop Assistant is responsible for assisting the Supermarket Manager to achieve efficient and profitable operation for the supermarket.
What you’ll need to be considered
Essential:
- Assist the store manager in the operations of the designated departments including customer service and store presentation as per CEQ policies and procedures.
- Assist with stock takes.
- Maintain stock levels on shelves.
- Assist the store manager maintain a clean and tidy store.
- Ensure store operations and equipment are in accordance with the Australian New Zealand Food Safety Standards Code.
- Ensure high level customer service is maintained.
- Conduct store opening and closing procedures if required.
- Work in a team environment.
- Monitor WH&S to ensure employee safety and a safe workplace.
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 29 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
To provide goods and services that keep remote communities healthy and sustainable. CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- Employee assistance program
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
If you are interested in joining our team, we welcome all applications
Check out our Current Seek Listings here
Indigenous people are encouraged to apply.
Store Supervisor
Community Enterprise Queensland
Community Enterprise Queensland (CEQ) is the leading supermarket chain in North Queensland communities. CEQ operates 30 outlets throughout North Queensland and are currently seeking an enthusiastic Store Supervisor who is looking for a retail experience in a remote community where they will learn another culture.
About the role
The Store Supervisor will be responsible for assisting the Supermarket Manager to achieve efficient and profitable operation for the CEQ Supermarket.
What you’ll need to be considered
Essential:
- Ability to assist the Store Manager in the operations of the department including sales and wages figures, customer service, end of day registers and safe reconciliation, store presentation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides and daily cash balances as per CEQ policies and procedures.
- Experience with supervising employees including mentoring employees in store presentation and merchandising principles.
- Excellent customer service.
- Ability to assist with stock takes.
- Ability to support store operations to ensure they are in accordance with the Australian New Zealand Food Safety Standards Code.
- Ability to conduct store opening and closing procedures.
- Ability to monitor WH&S to ensure employee safety and a safe workplace.
Desirable
- Certificate III in Retail
- Food Safety Certificate
- Workplace Health and Safety Certificate
Your new company
CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 29 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.
Our Culture
To provide goods and services that keep remote communities healthy and sustainable.
CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.
Our key benefits:
- Employee assistance program
- Opportunity for career growth
- Workplace health and wellbeing initiatives
Applications Welcome
If you are interested in joining our team, we welcome all applications
Check out our Current Seek Listings here
Indigenous people are encouraged to apply.