Careers

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expressions of Interest for the role of Regional Manager.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

Summary
The Regional Manager is responsible for the efficient and profitable operation of all the designated stores within their location. With excellent knowledge on retail operations, the Regional Manager will oversee all the financial operations of CEQ stores, including fuel outlets, sales figures, end of day registers, safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures. The role will report to the Group Retail Manager.

Qualifications & Experience

• 3 years’ experience in a retail environment at a Store Manager or senior supervisory level, in remote and isolated locations preferred
• Strong experience with other administration or maintenance related roles desirable
• Certificate III or IV in Retail Management
• Certificate IV in Training and Assessment desirable but not essential.

Software & Systems Experience

• Pronto or other similar Purchasing software systems
• Grocery Manager or other similar inventory systems
• Time and attendance / Rostering systems
• Intermediate to advanced level of competency using the Microsoft Office Suite of tools, including Outlook, Word, Excel, PowerPoint and Teams.

Team

• This position is responsible for the leadership and supervision of Store Managers at the designated CEQ stores
• Work as part of the wider Operations team and provide support to peers as required and appropriate
• Build and foster collegial relationships to ensure the productivity and success of the operations team.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations and/or CEO.

Key Duties and Responsibilities

• Oversee the financial operations of CEQ stores, including fuel outlets and including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures
• Complete stocktakes as directed by the Group Retail Manager within time frames and in accordance with CEQ Policy and Procedure and analyse results
• Ability to lead and manage employees in CEQ stores by providing on-job training and mentoring store managers in store presentation and merchandising principles, performance management, WH&S, and CEQ policies and procedures
• Manage wages within budget guidelines
• Quarterly performance reviews on respective employees and stores are undertaken.
• Develop and implement employee rosters and assist Store Managers to maximise employing resources
• Coach store employee in customer service standards and practices
• Monitor store merchandising and store specials effectiveness in conjunction with Stores and Merchandising Department
• Manage the CEQ stores and equipment in accordance with the Australian New Zealand Food Safety Standards Code
• Monitor store presentation
• Manage schedule for store visits
• On completion of store visits, prepare detailed store report for the Group Retail Manager.
• Meet with Cairns office employee to discuss store results and provide explanation of same
• Conduct quarterly written assessment of each store’s operations
• Scheduled training program is delivered in timeframes
• Monitor WH&S to ensure employee safety and a safe workplace
• Travel to remote communities, likely involving small air and commercial ferries.
• Other reasonable duties as requested by the General Manager Operations, Retail Manager or CEO.

Essential Requirements

• Regular travel and/or residing at communities
• A collaborative and inclusive approach to working within a cross-cultural environment, where respect for and a desire to gain an understanding of traditional Torres Strait Islander and Aboriginal culture and customs is an absolute necessity
• Operating hands on in a retail environment
• Mentoring or coaching employees to enhance skills
• Demonstrated ability to work in a resource limited environment
• Current Criminal History check (no more than 3 months old).

Annual Performance Partnership
CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Check out our Current Seek Listings here

First Nations people are encouraged to apply.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal role of Community Enterprise & Stakeholder Engagement Manager.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

Summary

Providing effective support and maintaining strategic relationships and partnerships with the community, local government, community service organisations and other key stakeholder groups, the Community Enterprise & Stakeholder Engagement Manager is responsible to effect positive outcomes for CEQ and the Community.

Ensuring the continuous brand recognition and financial growth of CEQ, the primary focus for this role is on stakeholder and community engagement, with a strong attention on ABIS store tenure resolution, new business acquisition and enterprise development.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Community Enterprise & Stakeholder Engagement Manager plays a pivotal role in growing the footprint and influence of CEQ, and in the ongoing success and reputation of the business.

Qualifications & Experience

• Hold or working towards a Bachelor of Public Relations, or a Bachelor of Business
• Minimum of 3 years’ experience working in a similar role within a large and complex business is essential
• Previous experience with the design and implementation of business development strategies
• Current open “c” class Queensland driver’s license.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)

Team

• Work as part of the Nutrition & Health and Engagement team, within the Enterprise & Engagement area, providing support to the General Manager – Nutrition & Health and Engagement and CEO as reasonably required
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.
• Ability to work in a cross-cultural team environment and provide peer support to other team members

Digital 

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Nutrition & Health and Engagement and CEO.

Responsibilities include but are not limited to:

• Promote brand awareness through the Mission, Vision and Values through social media, public meetings, and stakeholder engagement
• Support and maintain strategic relationships and partnerships with the community, Local Government, non – government organisations and other key stakeholders to effect positive outcomes for CEQ, and develop new networks & mutually beneficial business relationships
• Establish community action committees / compliment Cape Local Decision-Making Bodies with a primary objective of capturing direct community and consumer feedback
• Develop briefs, presentations, and other communications material for community and stakeholder engagement in direct consultations with internal and external stakeholders to promote CEQ
• Identify new local business opportunities & strategies on how CEQ can support local businesses including start-ups
• Contribute and participate with the development of specific communications, and promote the company’s products/services, addressing or predicting clients’ objectives using multiple platforms including: social media, corporate communications and media releases and presentations to effect increased engagement
• Reinvigorate CEQ’s event calendar, maximise brand exposure, and undertake administrative functions in connection with PR events including any local community events
• Developing growth strategies through research on business opportunities focused on viable financial gain and customer satisfaction
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• If required attend monthly store network meetings to convey opportunities and growth strategies
• Support various program areas on a range of land administration and land use matters, including planning, environment, survey, native title, land tenure and infrastructure development and make recommendations in compliance with work procedures, policies and legislation striving to achieve outcomes for Indigenous communities that are aligned with CEQ strategic priorities
• Engage with Aboriginal and Torres Strait Islander Communities and Trustees on a range of land administration and land use matters, including planning, survey, native title, land tenure and infrastructure development per direction of GMHNE
• Work towards addressing tenure resolution for ABIS store locations
• Support the delivery of CEQ’s store network expansion strategy
• Assist with the development of Board of Management stakeholder briefings
• Other reasonable duties as requested by Senior Leadership in Health and Nutrition, and Engagement or the CEO from time to time
• Utilise Happy or Not data to generate useful insight and take action
• Other reasonable duties as requested by the General Manager – Health and Nutrition, and Engagement or CEO.

Essential Requirements

• This role requires regular travel to all CEQ stores within Queensland, including in the Torres Strait Region, Northern Peninsula Area, Cape York, North Queensland including Palm Island
• Strong business acumen, understanding the business implications of decisions, effective stakeholder management and a proven ability to negotiate and align work with the strategic goals of the business
• Ability to work in a resource limited environment, and through ambiguity
• Excellent written and verbal communication skills, interpersonal skills and the ability to maintain confidentiality
• Ability to problem solve through swift identification and resolution of problems, effective planning and high level of organisational skills
• Ethical approach to all duties and responsibilities, including by treating others with respect, effective conflict resolution and meeting all commitments.
• Current Criminal History check (no more than 3 months old).

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Check out our Current Seek Listings here

First Nations people are encouraged to apply.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal roles of Secretary to the Board of Management and Executive Assistant to the Chairperson and CEO.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office, with occasional travel to other locations, often involving small air and watercraft and unique experiences in Country.

In fulfilling and excelling in this role, you’ll demonstrate a unique blend of knowledges, experience, and personal attributes. Your responsibilities will highlight dynamism and diversity. Your organisational and time management skills will be exemplified. Your strong written and oral communication skills will shine while maintaining confidentiality and professionalism. Moreover, your technological ability, problem-solving abilities, and project management skills will directly support the organisation’s strategic plan for its service function and ensure compliance with legal and regulatory requirements. Significantly, your role will show you building positive, cross-culturally capable team spirit, aligning with CEQ’s commitment to supportive and inclusive work environments in our locations with our 500+ team. Further, we will support your development aspirations.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying, apply for this role.

Summary

The Board Secretary & Executive Assistant is responsible to provide high-quality secretarial and administration support to the CEQ Board of Management, the Board Chairperson, and the Chief Executive Officer to support our governance, compliance and strategic objectives.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Board Secretary & Executive Assistant will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice

Qualifications & Experience

• Relevant qualification in business administration and/or equivalent high-level executive, secretariat, administrative, and related support services experience
• A minimum of 5 years of previous experience working in a similar role within the Govt or Public environment is desirable but not essential
• Previous experience working in a large and complex business desirable, but not essential.
• Experience in planning, organising, scheduling, and document preparation, ensuring administrative tasks are completed correctly and on time
• Experience planning and executing events, including logistical arrangements and budget management.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
• The role requires a prominent ability to use office software such as Microsoft Office Suite and the Convene Board of Management system
• Familiarity with virtual meeting platforms and document management systems to help seamless communication and efficient document handling.

Team

• Work as part of the Executive team, within the CEO’s office , and provide support to the Chief Executive Officer as reasonably required
• Strong relationship-building skills are essential for effective interaction with the Board of Management members, the Executive Management Team, and culturally diverse other stakeholders while supporting professionalism, integrity, and respect
• Working collaboratively as part of a team, consistently treating people with respect, and keeping commitments are essential for success in this role. Strong customer service skills are also crucial, ensuring prompt responses to cross-cultural customer needs and meeting commitments effectively
• Ability to work in a cross-cultural team environment and provide peer support to other team members.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the CEO.

Key Duties and responsibilities include but are not limited to

1)Administrative and executive support

• Provide comprehensive administrative support, managing calendars, scheduling meetings, and handling travel arrangements for the Board of Management, Chairperson, and the CEO
• Proactively organise the Board Chairperson’s and CEO’s office calendar, including managing diaries, planning regular meetings, and preparing supporting documents
• Take and transcribe dictation, prepare and review confidential correspondence, reports, presentations, and other complex documents
• Provide confidential secretarial and executive support to the Chairperson and CEO, facilitating Executive Management Team matters as required.

2)Meeting coordination and documentation

• Schedule, organise, and facilitate Board of Management and subcommittee meetings, prepare meeting agendas, papers, and minutes, and track action items
• Manage the preparation of records such as agendas, notices, actions, minutes, and resolutions for corporate meetings such as the Executive Management Team and weekly Manager briefings.

3)Communication management

• Manage incoming and outgoing communications for the Board Chairperson, ensuring prompt and effective responses
• Control communication internally and externally for the Chief Executive Officer
• Engage/watch social media to ensure the Board Chairperson, Board of Management Members, and Chief Executive Officer stay well informed of emerging issues.

4)Documentation and record-keeping

• Function as custodian of business documents and records, including efficient systems for document management and retrieval
• Maintain the quality and accuracy of the Convene Board of Management system and records, including managing actions, the document register, and the Board of Management meeting calendar.

5)Project management and strategic planning assistance

• Assist the Board of Management, Board Chairperson, and Chief Executive Officer with strategic organisational matters
• Assist the Executive Management Team with developing and implementing improvements and internal processes.

6)Event planning and coordination

• Event management includes Board of Management and Executive Management Team meetings in various locations, stakeholder functions, excursions, internal events, ceremonies, etc.

7)Compliance and governance

• Ensure adherence to legal and regulatory requirements related to Board of Management operations
• Monitor and report on governance best practices and organisational policies; help prepare compliance documents and governance policies
• Prepare Quarterly and Annual Ministerial Reports.

8)Relationship management and liaison

• Liaise and help the Board Chairperson and Board of Management Members participate in Board Member duties, including arranging travel and accommodation
• Maintain strong relationships with key stakeholders, both internal and external.

9)Financial management

• Manage all Board of Management and Chief Executive Officer expenses within agreed budgets
• Manage Chief Executive Officer expenses and credit card.

10)Other Responsibilities

• Work as an active team member and contribute to building a positive, cross-culturally capable team spirit
• Other reasonable duties as requested by Chief Executive Officer.

Essential Requirements

• Ability to manage many responsibilities, prioritising effectively, meeting deadlines efficiently, and showing strong time management skills
• Excellent written communication abilities, including the ability to draft and manage complex correspondence, reports, and presentations. Ability to manage sensitive information with confidentiality and show high-level oral communication skills
• Strong analytical and critical thinking skills and the ability to find and resolve issues promptly
• Business acumen to understanding the implications of decisions and aligning work with the organisation’s strategic plan
• Competence in managing and tracking multiple projects and initiatives, ensuring prompt and efficient completion while coordinating effectively with various parties, and supporting clear communication and collaboration
• Dependability and the ability to adapt to changing priorities and work environments are essential, as well as the flexibility to manage unexpected tasks and urgent requests efficiently.
• Strong understanding of governance best practices and regulatory requirements and the ability to support the organisation’s compliance efforts, help prepare compliance documents, and ensure adherence to policies and procedures
• Awareness of Indigenous Affairs, including familiarity with programs such as Closing the Gap, Local Thriving Communities, and other relevant State and Federal Government initiatives related to CEQ
• Preparation of meeting materials, organisational presentations, reports and documents
• Strong attention to detail crucial for projects or events of varying scales and purposes, and a sense of cost consciousness is essential to conserving organisational resources while reliably keeping commitments
• Willingness for occasional travel to other locations, likely involving small aircraft and ferries.
• Current Criminal History check – no more than 3 months old.

Desirable Requirements

• Aboriginal and Torres Strait Islander Peoples are strongly encouraged to apply.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Check out our Current Seek Listings here

First Nations people are encouraged to apply.

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple. 

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

First Nations people are encouraged to apply.

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here