Careers

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks Expressions of Interest for the role of Regional Manager.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

Summary
The Regional Manager is responsible for the efficient and profitable operation of all the designated stores within their location. With excellent knowledge on retail operations, the Regional Manager will oversee all the financial operations of CEQ stores, including fuel outlets, sales figures, end of day registers, safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures. The role will report to the Group Retail Manager.

Qualifications & Experience

• 3 years’ experience in a retail environment at a Store Manager or senior supervisory level, in remote and isolated locations preferred
• Strong experience with other administration or maintenance related roles desirable
• Certificate III or IV in Retail Management
• Certificate IV in Training and Assessment desirable but not essential.

Software & Systems Experience

• Pronto or other similar Purchasing software systems
• Grocery Manager or other similar inventory systems
• Time and attendance / Rostering systems
• Intermediate to advanced level of competency using the Microsoft Office Suite of tools, including Outlook, Word, Excel, PowerPoint and Teams.

Team

• This position is responsible for the leadership and supervision of Store Managers at the designated CEQ stores
• Work as part of the wider Operations team and provide support to peers as required and appropriate
• Build and foster collegial relationships to ensure the productivity and success of the operations team.

Digital

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Operations and/or CEO.

Key Duties and Responsibilities

• Oversee the financial operations of CEQ stores, including fuel outlets and including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers and overrides as per CEQ policies and procedures
• Complete stocktakes as directed by the Group Retail Manager within time frames and in accordance with CEQ Policy and Procedure and analyse results
• Ability to lead and manage employees in CEQ stores by providing on-job training and mentoring store managers in store presentation and merchandising principles, performance management, WH&S, and CEQ policies and procedures
• Manage wages within budget guidelines
• Quarterly performance reviews on respective employees and stores are undertaken.
• Develop and implement employee rosters and assist Store Managers to maximise employing resources
• Coach store employee in customer service standards and practices
• Monitor store merchandising and store specials effectiveness in conjunction with Stores and Merchandising Department
• Manage the CEQ stores and equipment in accordance with the Australian New Zealand Food Safety Standards Code
• Monitor store presentation
• Manage schedule for store visits
• On completion of store visits, prepare detailed store report for the Group Retail Manager.
• Meet with Cairns office employee to discuss store results and provide explanation of same
• Conduct quarterly written assessment of each store’s operations
• Scheduled training program is delivered in timeframes
• Monitor WH&S to ensure employee safety and a safe workplace
• Travel to remote communities, likely involving small air and commercial ferries.
• Other reasonable duties as requested by the General Manager Operations, Retail Manager or CEO.

Essential Requirements

• Regular travel and/or residing at communities
• A collaborative and inclusive approach to working within a cross-cultural environment, where respect for and a desire to gain an understanding of traditional Torres Strait Islander and Aboriginal culture and customs is an absolute necessity
• Operating hands on in a retail environment
• Mentoring or coaching employees to enhance skills
• Demonstrated ability to work in a resource limited environment
• Current Criminal History check (no more than 3 months old).

Annual Performance Partnership
CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.
The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Your new company

CEQ is a not-for-profit organisation committed to providing essential goods and services to communities in the Torres Strait, Northern Peninsula Area (NPA) and remote Aboriginal communities. We are responsible for the operation of 30 retail stores throughout these remote areas, providing access to quality fresh food, groceries and essential services like fuel, gas, and ATM facilities.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Check out our Current Seek Listings here

First Nations people are encouraged to apply.

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal role of Logistics Manager.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in Cairns Distribution Centre ,with regular travel to other CEQ store locations , often involving small air and watercraft and unique experiences in Country.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

Summary

The Logistics Manager is responsible for managing the efficiencies of all logistics functions, including freight coordination, inventory control, and shipping operations. This position is also responsible for managing effective working relationships with suppliers, carriers, and internal teams to ensure the smooth and cost-effective movement of goods and services. The role involves managing and reporting on logistics performance, recommending improvements, and Distribution Centre (DC) operations.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Logistics Manager will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.

Qualifications & Experience

• Proven experience in logistics, warehouse coordination, or freight management
• Proven experience in Warehousing
• Current Open ‘MR’ class Queensland drivers licence
• Forklift licence
• Previous experience working in a large and complex business desirable, but not essential.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams).

Team

• Manage and lead the Freight & Logistics team, within the Merchandise and Supply business unit
• Ability to work in a cross-cultural team environment and provide peer support to other team members
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity, and the success of CEQ.

Digital

Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Merchandise & Supply.

Key Duties and responsibilities include but are not limited to:

Administrative & Logistics Functions

• Overseeing shipping documentation and manage all related freight paperwork accurately and promptly.
• Process and resolve freight shortages, damages, and claims efficiently.
• Supervise the coding and validation of freight invoices, ensuring rate accuracy and compliance with company protocols. Oversee the invoicing process to prevent errors and discrepancies,
• Manage banking and postal duties, ensuring that all transactions are managed in compliance with company policies and procedures.
• Develop and implement team Annual Performance Partnership (APP) & Key Performance Indicators (KPI) to ensure budget and other initiatives are delivered in line with business expectations.

Relationship Management

• Build and maintain effective working relationships with freight carriers, suppliers, and warehouse teams to ensure smooth logistics operations.
• Collaborate with suppliers & freight carriers to optimise packing, improve transport efficiency, and reduce costs.
• Develop and implement protocols for coordinating deliveries to stores, ensuring accuracy in delivery manifests and advice.

Logistics & Supply Chain Management

• Logistics operations management, tactical and strategic.
• Application of logistics and transport principles/systems/processes and land transport legislation.
• Monitor and consolidate consignments to track the movement and status of goods.
• Manage & facilitate the collection of supplies from suppliers, transport small consignments, and inspect cargo at various receival points to ensure the goods meet quality and accuracy standards.
• Verify that all incoming shipments are accurate by comparing invoices with orders and inspecting goods for condition.
• Collaborate with operations, merchandise, and supply teams to develop and refine systems that enhance operational efficiency.
• Recommend and implement improvements to logistics functions, focusing on cost reduction, operational efficiency, and cold chain monitoring.
• Oversee stock levels for the purchasing and dispatch of fuel and gas and perform regular stock reconciliations to ensure accuracy.

Distribution Centre Support

• Lead Stock Control Operations: Managing & overseeing stock control within the Distribution Centre (DC), ensuring inventory is accurately tracked, well-organised, and efficiently managed. Develop and implement strategies to maintain stock accuracy and prevent discrepancies, while continuously improving inventory management processes.
• Supervise Order Picking and Shipment Accuracy: Manage and optimise the order-picking process to guarantee that all shipments to stores are processed accurately and delivered on time. Monitor performance, identify inefficiencies, and lead initiatives to streamline workflows, ensuring high productivity and adherence to delivery timelines.
• Oversee Packaging and Delivery Coordination, Ensure the proper weighing, wrapping, and packaging of consignments to meet operational standards. Take responsibility for coordinating the timely dispatch of various shipments, ensuring that all logistics requirements are adhered to, and that quality and safety standards are maintained.
• Manage Project Logistics: Support the projects team by facilitating transportation coordination, managing shipments, and resolving issues to ensure timely project deliveries.

Collaboration & Communication

• Foster positive relationships with all CEQ teams to effectively meet logistics and freight needs.
• Serve as a liaison between the freight & logistics team and CEQ stores, addressing issues related to deliveries, shipments, and supply chain.
• Resolve customer and store-related issues promptly and professionally to maintain high levels of satisfaction.
• Ensure compliance with Workplace Health and Safety (WH&S) regulations to provide a safe working environment for all employees.
• Perform other reasonable duties as requested by Senior Leadership or the CEO.

Essential Requirements

• Excellent punctuality and reliability, partnered with strong organisational and time management skills and the ability to manage multiple tasks and meet deadlines
• Effective communication and negotiation skills
• Knowledge of WH&S regulations and best practices in warehouse environments
• Demonstrated ability to undertake duties associated with heavy lifting.
• Current Criminal History check – no more than 3 months old.

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Check out our Current Seek Listings here

First Nations people are encouraged to apply.

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the pivotal role of Community Enterprise & Stakeholder Engagement Manager.

As a critical team member, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

Summary

Providing effective support and maintaining strategic relationships and partnerships with the community, local government, community service organisations and other key stakeholder groups, the Community Enterprise & Stakeholder Engagement Manager is responsible to effect positive outcomes for CEQ and the Community.

Ensuring the continuous brand recognition and financial growth of CEQ, the primary focus for this role is on stakeholder and community engagement, with a strong attention on ABIS store tenure resolution, new business acquisition and enterprise development.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Community Enterprise & Stakeholder Engagement Manager plays a pivotal role in growing the footprint and influence of CEQ, and in the ongoing success and reputation of the business.

Qualifications & Experience

• Hold or working towards a Bachelor of Public Relations, or a Bachelor of Business
• Minimum of 3 years’ experience working in a similar role within a large and complex business is essential
• Previous experience with the design and implementation of business development strategies
• Current open “c” class Queensland driver’s license.

Software & Systems Experience

• Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)

Team

• Work as part of the Nutrition & Health and Engagement team, within the Enterprise & Engagement area, providing support to the General Manager – Nutrition & Health and Engagement and CEO as reasonably required
• Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ.
• Ability to work in a cross-cultural team environment and provide peer support to other team members

Digital 

• Developing competency in the ethical use of AI technologies where appropriate and approved by the General Manager – Nutrition & Health and Engagement and CEO.

Responsibilities include but are not limited to:

• Promote brand awareness through the Mission, Vision and Values through social media, public meetings, and stakeholder engagement
• Support and maintain strategic relationships and partnerships with the community, Local Government, non – government organisations and other key stakeholders to effect positive outcomes for CEQ, and develop new networks & mutually beneficial business relationships
• Establish community action committees / compliment Cape Local Decision-Making Bodies with a primary objective of capturing direct community and consumer feedback
• Develop briefs, presentations, and other communications material for community and stakeholder engagement in direct consultations with internal and external stakeholders to promote CEQ
• Identify new local business opportunities & strategies on how CEQ can support local businesses including start-ups
• Contribute and participate with the development of specific communications, and promote the company’s products/services, addressing or predicting clients’ objectives using multiple platforms including: social media, corporate communications and media releases and presentations to effect increased engagement
• Reinvigorate CEQ’s event calendar, maximise brand exposure, and undertake administrative functions in connection with PR events including any local community events
• Developing growth strategies through research on business opportunities focused on viable financial gain and customer satisfaction
• Identifying and mapping business strengths and customer needs
• Reporting on successes and areas needing improvements
• If required attend monthly store network meetings to convey opportunities and growth strategies
• Support various program areas on a range of land administration and land use matters, including planning, environment, survey, native title, land tenure and infrastructure development and make recommendations in compliance with work procedures, policies and legislation striving to achieve outcomes for Indigenous communities that are aligned with CEQ strategic priorities
• Engage with Aboriginal and Torres Strait Islander Communities and Trustees on a range of land administration and land use matters, including planning, survey, native title, land tenure and infrastructure development per direction of GMHNE
• Work towards addressing tenure resolution for ABIS store locations
• Support the delivery of CEQ’s store network expansion strategy
• Assist with the development of Board of Management stakeholder briefings
• Other reasonable duties as requested by Senior Leadership in Health and Nutrition, and Engagement or the CEO from time to time
• Utilise Happy or Not data to generate useful insight and take action
• Other reasonable duties as requested by the General Manager – Health and Nutrition, and Engagement or CEO.

Essential Requirements

• This role requires regular travel to all CEQ stores within Queensland, including in the Torres Strait Region, Northern Peninsula Area, Cape York, North Queensland including Palm Island
• Strong business acumen, understanding the business implications of decisions, effective stakeholder management and a proven ability to negotiate and align work with the strategic goals of the business
• Ability to work in a resource limited environment, and through ambiguity
• Excellent written and verbal communication skills, interpersonal skills and the ability to maintain confidentiality
• Ability to problem solve through swift identification and resolution of problems, effective planning and high level of organisational skills
• Ethical approach to all duties and responsibilities, including by treating others with respect, effective conflict resolution and meeting all commitments.
• Current Criminal History check (no more than 3 months old).

Annual Performance Partnership

CEQ team members will complete an Annual Performance Partnership (APP), which is a structured performance and professional development discussion which relates to KPI’s aligned with the Strategic Priorities of the business and the CEQ values.

The overall result of the APP is also based on how well team members have aligned with the CEQ Values, and achieving their professional goals set for the year.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

Check out our Current Seek Listings here

First Nations people are encouraged to apply.

Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple. 

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome 

To apply for this career opportunity please click apply via Seek and attach a copy of your resume and cover letter.

First Nations people are encouraged to apply.

If you are interested in joining our team, we welcome all applications

Check out our Current Seek Listings here